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Delivery Information

Each of Neatie order will be handcrafted and shipped out For Free from the below Neatie operations (depends on your location): 

- Neatie United Kingdom (137 Ludgate Hill, London, EC4M 7JN - Workshop & Office; Serves UK & EU customers), 

- Neatie United States (10685-B Hazelhurst, Houston, USA TX 77043 - Workshop & Office; Serves USA & South America Customers), 

- Neatie Germany (Steenbeker Weg 352, Kiel, 24106 - Workshop; Serves Germany & EU customers), 

- Neatie Australia (22195/1 Mowla Dr Ashmore QLD 4214 - Neatie Partnership Workshop; Serves Australia & Asia Customers ).

We are aiming to deliver 90% of total orders (door to door) within 1 ~ 2 weeks after your payment. This time frame covers the whole handmaking period which is a compliated and time-consuming process of modelling, cutting, engraving and plating etc, and a shipping period. Please pay attention that every order will be handcrafted by Neatie's top designers as an artwork and no any cheap factory templates or assembly-line machinery will be used. Order delivery might be delayed in busy time like Christmas etc, but most of them will be reaching you within two weeks. Furthermore, a faster express delivery service is also available with an extra charge, which you can select from our payment page. This usually cuts the whole delivery time to within one week.


'EU' above contains the below country: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.


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